Terms of Service

1. Account creation

You must be at least 18 years old to create an account. You agree to provide accurate, current, and complete information. You are responsible for maintaining the security of your account credentials. You must notify us immediately at support@opening.works if you suspect unauthorized access. We reserve the right to terminate accounts that violate these Terms.

2. Subscriptions and billing

Opening offers subscription plans billed on a monthly or annual basis. By subscribing, you authorize us to charge your payment method on a recurring basis for the subscription period selected.

Auto-renewal: Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will receive a reminder before each renewal.

Cancellation: You may cancel your subscription at any time from your Settings page. Cancellation takes effect at the end of your current billing period. You retain access to paid features until then.

No refunds: All payments are non-refundable except as required by applicable law. We do not offer prorated refunds for partial billing periods. If you believe you were charged in error, contact us within 7 days at support@opening.works.

3. Acceptable use

You agree to use Opening only for lawful purposes. You may not:

• Use the Service to submit fraudulent, misleading, or misrepresentative job applications
• Scrape, crawl, or systematically extract data from the Service
• Attempt to circumvent any technical restrictions or security measures
• Use the Service in any way that violates applicable laws or regulations
• Impersonate another person or entity
• Use automated scripts to interact with the Service without our express permission
• Share your account credentials with third parties
• Use the Service to harass, spam, or harm any individual or organization

4. Intellectual property

The Service, including all software, design, text, graphics, and AI-generated content provided by Opening, is owned by or licensed to the Company and is protected by copyright, trademark, and other intellectual property laws.

Content you submit (resumes, preferences, job notes) remains your property. By submitting content, you grant us a limited license to use it solely to provide the Service to you. We do not claim ownership of your personal content.

5. AI-generated content

Opening uses artificial intelligence to generate resume suggestions, job match scores, networking recommendations, and other content. AI-generated content is provided for informational purposes only. We do not guarantee its accuracy, completeness, or fitness for any particular purpose. You are solely responsible for reviewing and verifying any AI-generated content before using it in job applications or professional communications.

6. Automated actions

By using Opening, you authorize us to perform the following actions on your behalf using the information you provide in your profile:

• Submit job applications to company career pages and applicant tracking systems using your name, email, resume, and other profile data
• Generate tailored versions of your resume for specific job applications
• Draft and send networking messages through linked accounts (e.g., LinkedIn) when you have explicitly connected and authorized those accounts
• Engage with professional content on linked platforms as part of approved networking sequences

You are responsible for the accuracy of all information in your profile. Opening is not liable for rejected applications, account restrictions on third-party platforms, or any consequences resulting from automated actions taken on your behalf.

You may revoke automation permissions at any time from your Settings page. All automated actions are logged and visible in your dashboard. Linking a third-party account (such as LinkedIn) requires a separate, explicit consent agreement presented at the time of linking.

7. Limitation of liability

To the maximum extent permitted by applicable law, Opening and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of data, loss of goodwill, or failure to obtain employment, arising from your use of or inability to use the Service.

Our total liability to you for any claim arising from or related to these Terms or the Service shall not exceed the greater of (a) the amounts you paid to us in the 12 months preceding the claim, or (b) $100.

7. Disclaimer of warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We do not guarantee any employment outcomes.

8. Indemnification

You agree to indemnify, defend, and hold harmless Opening and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

9. Dispute resolution

Informal resolution: Before filing a claim, you agree to contact us at support@opening.works and attempt to resolve the dispute informally. We will try to resolve disputes within 30 days.

Binding arbitration: If informal resolution fails, any dispute arising from or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitration shall be conducted in San Francisco, California, or by videoconference.

Class action waiver: You waive any right to participate in a class action lawsuit or class-wide arbitration against Opening.

10. Governing law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. To the extent any dispute is not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California.

11. Termination

We may suspend or terminate your account at any time, with or without notice, for conduct that we determine violates these Terms, is harmful to other users, the Company, or third parties, or for any other reason at our sole discretion. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will survive.

12. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes by posting the new Terms and updating the date above. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Contact

Questions about these Terms? support@opening.works